Privacy Policy

This page explains how Year Out Group uses any information you give to us or we collect from you, and the ways in which we protect your privacy. We are committed to protecting your privacy in accordance with the Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR).

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We take appropriate security measures to safeguard your data and apply security standards & controls to prevent any unauthorised access to it.

Information we collect about you

When you visit this website, your Internet Protocol (IP) address, browser and version, time zone setting, operating system and the site you came from are stored in a log file. This information is only used for statistical purposes to help improve this site. Log files do not contain any personal information.

Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We also obtain information about you that is in the public domain, for example contact details presented on the websites of potential members, online address books for e.g. journalists

We do not use cookies for collecting personal information and we will not collect any information about you except that required for administration of the web server. Please refer to the following page for our complete cookie policy.

Information you give us & what we do with it

We do not sell personal information.

You give us information about you by filling in forms on our website or by corresponding with us by phone, email or social media. The information you give us  includes your name, address, email address and phone number. We will know your age if you chosen to disclose it directly or indirectly but we will not store this data.

If you phone us, send us an e-mail message or complete an on-line form, we will use your e-mail/postal address and any information you provide to deal with and respond to your query or comments. This information will be disclosed to the appropriate officer  to deal with or respond to your message.  Your personal details, email and related data will be destroyed 12 months from the last communication we have with you if you are a member of the public and 2 years for businesses and institutions.

If you send an email via our website directly to one of our members, we will not receive your data. The receiving organisation will use your details to email and/or you back about the programme you showed an interest in.  You should also check their privacy statement about how else they might use the data.

We collect information that you give to us in consultations, surveys, competitions or questionnaires. Whenever we do this we will inform you of what your information will be used for and to whom it will be disclosed. We will share non-personal statistical, or summary information with organisations working in partnership with us such as gap year organisations, the press, universities, schools and travel service organisations (e.g. insurance companies)

In summary, depending on how you engage with us, we use your information:

  • to deliver agreed products and services to you;
  • to facilitate your use of this website and the services available through it – see also our cookie statement;
  • for internal accounting and regulatory purposes;
  • for statistical analysis to assess our business performance and to improve our products and services;
  • to keep you informed about our products and services you might be interested in;
  • to send you a festive greeting, questionnaire or newsletter

Please note: we will only place you onto our emailing list for receiving our newsletter or other services if you have opted in.  We will therefore send you an occasional email to ask if you wish to opt in to such information. If you do opt in you need to do so again after a period of 18 months or your data will be deleted and you can opt out of any email contact at any time by unsubscribing-details on how to do this will be in any email we send you.

Information we receive from other sources

We work with third parties such as business partners, sub-contractors, advertising networks, analytics providers and  search information providers. We will receive information about you from them. This will include images that you have given permission for them to use on social media. You will find that your images and writing will also appear on our website and social media posts.

Legal bases

Our legal bases for processing your personal information are:

  • consent you have given
  • processing necessary for the performance of a contract with you or to take steps to enter into a contract
  • legitimate business interests
  • fulfilling our legal obligations.

Disclosures

We will share your information with selected third parties including:

  • Business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We will disclose your personal information to third parties:

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Year Out Group, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We endeavour to take all reasonable steps to protect the personal information we hold. All the data collected by us is stored using reputable software service providers.

Personal data and your rights

You have a number of rights surrounding your information that we hold. These rights include access to your data, having inaccuracies corrected, having information erased, objecting to direct marketing, restricting the processing of your information (including automated decision-making) and data portability.

If you wish to exercise any of these rights please contact using the details below.

You can ask for your data to removed from our records by emailing the address below.

Changes to this Privacy Policy

We will make changes to this Privacy Policy from time to time. You should check this page regularly to see our most up to date policy. We will tell you about any changes to this Privacy policy by showing the date of the changes in the ‘Last updated’ section below. By using the website after the date we make any changes, you are agreeing to the changes.

This privacy statement applies only to websites belonging to and operated by Year Out Group. We are not responsible for the content or privacy practices of third party web sites that may be linked to our web pages.Contact

Questions, comments and requests regarding this privacy policy should be emailed to [email protected] Alternatively you may call us on 01869 338890 or write to Year Out Group, Pumpyard House, New Street, Deddington, OX15 0ST

The Data Protection Officer for Year Out Group (Data Controller) is Stefan Wathan

Last updated: 23 May 2018

Next review: 25 May 2018

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